Product Care & Warranty

Product Care

Taking proper care of your SPC products is necessary to keep items looking their best for as long as possible.  

Hand-wash all items with warm water and mild soap, hang or lay flat to dry. Do not use harsh chemicals or bleach on any items.

For tougher dirt, use a soft bristle brush to scrub the dirt away. 

If needed, iron bandanas on a low temperature, avoiding any labels, snaps, vinyl add ons etc.

Do NOT iron harnesses, leashes or collars. 

 

Warranty & Disclaimer

While our products are made to last, they are NOT chew proof and normal wear and tear is to be expected.

Please inspect the item(s) upon arrival and contact us within 24 hours if the item appears to be damaged from shipping etc. 

If you believe your item is defective, please message us right away. Snap, hardware, or sewing defects causing the item to malfunction may be eligible for replacement within 1 month of the order date/date of purchase.

Any product misuse, wear and tear over time, damages caused by dog or handler (biting, scratching, ripping, being too rough etc) will NOT be eligible for replacement.